For Legal Operations
Avoid being
the
middleware.
Every month: chase 15 firms for accrual estimates. Cross-reference rate cards that live in PDFs from last January. Explain budget overruns you couldn't see coming. Then do it all again. That's not legal operations. That's being the system that other systems don't bother to build. PERSUIT is that system — so you can stop being it. 200+ enterprise legal teams have already made this shift. The platform they chose was built on a decade of pioneering innovation and $22B+ in market intelligence.
You
Q3 accruals are due Friday. I'm still waiting on estimates from 12 firms.
Persi
Live WIP data shows $4.2M in unbilled work across your active matters. 3 matters are tracking over budget — flagged for review. No firm estimates needed.
Live Accruals — Q3
Active matters: 47$4.2M total WIP
On budget: 38$3.1M on track
Over budget: 3$680K flagged
75%
Of hourly rate matters have no budget at all
90%
Reduction in manual compliance work reported by Legal Ops teams
6.7%
Budget overrun rate for AFA matters vs. 24% for hourly — 4x lower
$22B+
In real proposal data
What Changes
What you do today.
What PERSUIT makes possible.
This isn't a feature list. It's a description of where your time goes now — and where it goes when the system does the work that currently falls to you.
Without PERSUIT
With PERSUIT
Chase firms for accrual estimates every month
Manual emails, guessed numbers, Finance pushing back on figures they don't trust.
Live WIP from firm systems, updated continuously
Real accruals, not estimates. Finance gets numbers they trust before month end — without a single chase email.
Manually cross-check rates against PDF rate cards
Somebody agreed to these rates. Nobody can find where. The invoice looks wrong. Prove it.
Rates agreed in the Request flow directly into billing enforcement
No PDF archaeology. Agreed vs. actual is visible in real time. Overrides are flagged automatically.
Build the matter budget in a spreadsheet
Set at open. Disconnected from reality. Never updated. Discovered wrong at invoice time.
Phased budgets locked at matter open, tracked live
Scope evolution is tracked, not ignored. Budgets are live — not a number written down and forgotten.
Review invoices after the money is spent
Flags problems after work is done. You can dispute — you can't undo.
BillClear catches issues before the invoice is submitted
Firms see and resolve flagged items on their side. Problems are fixed upstream. Disputes drop.
Manage firm panel by instinct and relationship
Which firms perform? Which over-staff? You have opinions. You don't have structured data.
Performance data per firm, per matter type, per year
Billing accuracy, guideline compliance, budget variance — tracked automatically. Panel reviews become data-driven.
The Day-to-Day
The moments that will feel different.
The specific situations Legal Ops teams face every month — and what changes when the system handles them.
Month-End Close
Finance needs accruals. You need to produce them in 48 hours.
Previously: 12 emails to 12 firms. Half reply late. Two give suspiciously round numbers. You average them out and call it a forecast. Finance doesn't trust the number. Neither do you.
With PERSUIT: WIP syncs continuously from firm billing systems. Accruals are available this morning, not after a chase email. Finance gets numbers they trust — before they ask for them.
Invoice Review
A firm bills at a rate you don't recognize. Again.
Previously: track down the rate card PDF from last year's negotiation email thread. Match the timekeeper. Write the rejection. Wait for resubmission. This is the third invoice this month with a discrepancy.
With PERSUIT: BillClear flagged the discrepancy before submission — on the firm's side. They fixed it. The invoice arrived clean. You reviewed the exception report, not the invoice line by line.
Budget Overrun
A matter is 40% over budget. You found out at invoice time.
Previously: explain to the GC that scope shifted, the firm didn't flag it, and you had no visibility. Nobody's happy. The relationship takes a hit. The CFO asks why Legal can't forecast.
With PERSUIT: phased budgets are tracked live against WIP. You see the overrun developing at 15%, not at 140%. The conversation happens early — when you can still manage it.
Off-Panel Request
A Deputy GC wants to use a firm that isn't on panel. Singapore. Employment.
Previously: 45 minutes on the exception approval process. Another hour finding out if anyone used them before and what they charged. You still don't have a clean answer by end of day.
With PERSUIT: matter flagged at inception as off-panel. System surfaces two Singapore-qualified panel alternatives with rate benchmarks. Deputy GC picks one in 10 minutes. No archaeology. No exception form.
Procurement Audit
Procurement wants evidence of competitive process behind your firm selections.
Previously: piece together emails, rate comparisons, written justifications. Hope the paper trail holds up. Some matters have documentation. Some don't. You build the retrospective the night before the review.
With PERSUIT: every Request, every bid, every selection decision — documented on platform, automatically. The audit trail is the platform output. Not a reconstruction job.
Panel Review
Time to review the panel. The GC wants data. You have opinions.
Previously: collect subjective feedback, look at total spend, try to compare firms doing different work. The review feels more like politics than analysis. Decisions get made on instinct and relationship.
With PERSUIT: billing accuracy, guideline compliance, budget variance, matter outcomes — tracked per firm, per matter type, per year. The panel review runs on evidence, not instinct.
The Platform
Every capability Legal Ops actually uses.
PERSUIT connects five capabilities on one data layer. Legal Ops teams typically touch all five — often starting with one and expanding as the data builds.
01
Matter Intake & Routing
Structure every matter from the moment it's raised. Route intelligently. Eliminate the ad hoc phone call that bypasses process.
Legal Ops Impact
Consistent intake. Auditable routing decisions. No more off-platform matter starts.
02
Sourcing & Panels
Competitive RFPs with market benchmarks. Panel management. Structured selection with a documented audit trail.
Legal Ops Impact
26% avg savings on first competitive matter. Panel decisions backed by data, not instinct.
03
Pricing & Matters
Phased budgets, AFA structuring, and commercial terms locked before work starts — not discovered at invoice time.
Legal Ops Impact
AFAs go over budget 4x less than hourly. Budget surprises drop to near zero.
04
e-billing & Spend Management
Live WIP from firm systems. Agreed rates enforced automatically. BillClear catches issues before invoices arrive. Real accruals, not estimates.
Legal Ops Impact
90% reduction in manual compliance work. Finance trusts the numbers. Month-end close gets faster.
05
The Data Layer
Market rate benchmarks drawn from real response and billing data. Firm performance scoring. Every completed matter feeds the next cycle.
Legal Ops Impact
Know what you should be paying. Know which firms perform. Report up with evidence, not estimates.
Persi — For Legal Operations
The edge in every firm negotiation and every invoice.
Firm recommendations, Request creation, response comparison, AFA compliance, invoice anomaly detection — Persi manages the process so your team manages the outcomes. Built into PERSUIT.
See Persi in actionSmart agent. Wise counsel.
Persi
Persi — Working with you
Seeking 3 firms experienced in class action matters in California. Recommendations?
Firms identified — Request ready
Three panel firms with strong California class action records. Rates for two are within benchmark; one is 11% above. Scoped Request pre-populated and ready for your review. Send?
Will the firms actually adopt this?
4,800+ firms are already on PERSUIT — including 100% of the AmLaw 100. Firm onboarding is measured in days. You're not the project manager for that.
Is this another system my team has to maintain?
The opposite. PERSUIT replaces the manual maintenance your team currently does — the accrual chases, the rate card cross-checks, the billing enforcement.
Do we have to rip and replace our e-billing?
No. Most teams start with one use case and run PERSUIT alongside existing tools. You expand when you're ready.
How long until we see results?
First matter cycle. Either from savings on a competitive RFP, or from e-billing enforcement surfacing rates that weren't being applied. 20–30% savings on the first competitive matter is typical.