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General Counsel  /  BT Group
General Counsel

SPEAKING THE SAME LANGUAGE AS THE CFO.

BT Group's General Counsel used PERSUIT to demonstrate measurable value and drive competitive tension across the panel.

Sabine Chalmers
General Counsel, BT Group
“When you sit at the top table, you are expected to have a view on so many different things. It's impossible to address that complexity without partnering with external partners who see things from very different perspectives.”
Sabine Chalmers — General Counsel, BT Group

Sabine Chalmers, General Counsel of BT Group, understood that modern legal leadership means speaking the language of the business. With outside counsel representing a significant portion of legal spend, demonstrating value to the CFO required more than instinct — it required data.

PERSUIT gave BT Group the tools to create genuine competitive tension among their panel firms, driving measurable savings on every matter. But beyond cost reduction, the platform provided data-driven insights for strategic partnership decisions — helping BT Group understand which firms delivered the most value.

The results spoke for themselves: consistent savings across the portfolio, clearer business impact, and a legal function that could articulate its contribution in terms the finance team already understood.

10–15%
Average savings per matter
Global reach
Across dozens of firm relationships
Data-backed value
Demonstrated in business terms

What PERSUIT delivered for BT Group.

Competitive tension

Running matters through PERSUIT created real competition, driving better outcomes from panel firms.

CFO-ready reporting

PERSUIT's data gave BT Group the metrics to demonstrate legal's value at the board level.

Strategic partnerships

Better data meant better decisions about which firms to invest in long-term.

See what your peers are achieving.

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