Most legal AI conversations happen in the abstract. For Justine Campbell, Chief Legal Officer at National Grid, they don't.
National Grid runs the electricity and gas transmission networks across the UK and the US, literally keeping the lights on for its customers. In this episode of the PERSUIT Podcast, Justine talks about what AI adoption actually looks like when your industry is heavily regulated, your customers can't opt out, and the margin for error is nil.
They cover:
- Why speed is the wrong metric for legal transformation in a regulated business
- How National Grid is piloting AI — and the non-negotiable guardrails around them
- Running hackathons with external law firms to co-design solutions
- What "right-sizing" outside counsel relationships really means
- The capability that will separate leading legal departments over the next few years
If you work in legal, compliance, or operations in energy, financial services, healthcare, or any other heavily regulated sector — this one's for you.
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