Demystifying Legal Accruals with Chris Perry of Apperio

In this episode, Chris Perry, VP of Sales at Apperio, joins the PERSUIT Podcast to unpack why accruals are such a persistent challenge in legal ops—and how to fix them.

From inaccurate estimates to strained client–firm communication, accruals impact far more than just finance. Key takeaways:

• Why hourly billing makes accruals inherently messy
• The pitfalls of relying on law firm estimates How Apperio uses actual unbilled data to improve accuracy
• The role of clear communication and expectation setting Why value-based pricing could be a game changer

Listen in to learn how to rethink your accruals process.