PERSUIT Application Support

Keeping you on track

How to active your account

Click on the email link

Create a password

Enter your email address and newly created password to sign in

Click on email link

To activate your PERSUIT account you should first receive a “Welcome to PERSUIT” email.

Open the email and click on “click here to activate your account”.

image for a successful account thats been created

The link will open up a new web page where you will be asked to create your PERSUIT password.

(If you have not received the email please check your spam or junk mail folder. See “I haven’t received an email from PERSUIT yet” (hyperlink the “xxx”) for more help.


Create a password

Once you create your password click on the CREATE PASSWORD button.

This will take you to the Sign In page.

Create password

Sign in

Once you have signed in you will be registered and ready to experience PERSUIT RFPs.

Welcome sign in

How to refresh the link to activate your account

If you see this message, then the activation link has expired:

NB – The steps for resending the link are the same as for resetting a forgotten password.

5 steps to receive a new account activation link

Just click on the ‘Reset password’ link.​

You will then be asked to enter your email address so PERSUIT can send you instructions.

forgot your password

You will then see this confirmation page.

PERSUIT Password requested

Please note! You will need to check your email inbox. The ‘Password Reset Request’ email from PERSUIT should be delivered. If not, please check your Spam/Junk folder.

You will then receive a Password Reset Request email from PERSUIT. (Even if you need to activate your account, you will still receive this email.)

Password reset request

Click on the link in the Password Reset Request email to access the Create Password screen in PERSUIT.

If you have any questions or difficulties please email

I haven't received an email from PERSUIT yet

Checking your Spam/Junk folder

Your email account will have a Spam or Junk folder especially for senders the system doesn’t recognize. Not all ‘spam’ messages are unwanted. They may be a first time message from an unknown sender. It is useful to check your Spam/Junk folder.

If you are expecting an email from PERSUIT, but you have not received a “PERSUIT Welcome” email, the email may be in your Spam/Junk folder.

3 different ways to check your Spam or Junk folder for a PERSUIT email:

1. The normal search feature. Type ‘PERSUIT’ into the search bar. If there are no results you can do another search and include the Spam/Junk folder in the search parameters. (You will need to access the search settings and adjust to include ‘Spam/Junk’ in the search.)


2. Open the Spam/Junk folder and then use the Search feature. Type ‘PERSUIT’ into the search bar. If a PERSUIT email has been sent to Spam it will show up in this search. You then need to move the email message from the Spam folder to your inbox. The email program will allow you to mark the message as ‘not Spam’ or ‘move to Inbox’ or something similar.


3. Open the Spam/Junk folder and scroll through the messages looking for a message from ‘’. Once you find it move the email message to your Inbox.

If you find a message in your Spam/Junk folder and you move it to your Inbox the email system will know that you want to receive emails from PERSUIT and it should send them to your Inbox in the future.

If you do not find a PERSUIT message in your Spam/Junk folder and you think you should have received an email please contact us at

You can find more help at