PERSUIT is a ‘behaviour change’ tool that ensures people are in control of their approach, but are also encouraged towards a value-driven process.
PERSUIT’s design principles are founded in research with real people, both in-house and external counsel. We ask:
“What do people really want?”
“How do people accomplish what they really want?”
Our findings define the design of PERSUIT’s features.
The PERSUIT process is:
PERSUIT is a human-centred process for managing external legal spend.